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Can I change my email address on Clarity?

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Written by Bongani Nhleko
Updated over 2 weeks ago

Yes. You can change your email address on Clarity.

  1. Log into your Clarity account.

  1. Click the person icon.

  1. Select View my profile.

  1. Click Edit next to your email address.
    [Insert screenshot of email edit option]

  1. Enter the OTP sent to you.

  1. Enter your new email address and click Save.

You will receive a verification link at the new email address. Click the link to confirm the change. The link expires after 24 hours.

If needed, you can cancel the verification by clicking Cancel verification link on the profile page. The email address will then remain unchanged.

Once verified, you will need to log in using the new email address. A notification email will be sent to both the old and new email addresses.

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