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Getting started if you do not have an Investec Private Bank account
How do I sign up to Clarity if I am not an Investec Private Bank account holder?
The sign up process is not working?
I’m receiving the error “You already have an account with Clarity”, what do I do?
I signed up with the incorrect mobile number and/or email address, what do I do?
I cannot change the country code for my mobile number
I am not receiving my OTP during the sign-up process, or my OTP is not working, what do I do?
My selfie won’t work, what do I do?
One of the fields on sign-up is not loading, what must I do?
My address is not in the list provided, what do I do?
What proof of address document is acceptable?
I can’t find the correct employment option in the drop-down menu
I can’t find my employer in the drop-down menu
I don’t know my tax number, what must I do?
My tax number is not being accepted, what must I do?
I don’t know if I have tax obligations in other countries
I don’t know if I am affiliated to the US in any way
Which source of funds must I choose?
What is the difference between Source of Wealth (SOW) and Source of Funds (SOF)?
I successfully created an account, but I can’t log in, what now?
My application is in progress, what must I do?
Why was my application not accepted?
I am not receiving my OTP when I log in, what do I do?